RETURN, EXCHANGE & REFUND POLICY


If you want to change lens (either to change design, color or degree):
  • Only for Candylicious & Eye Muse lens
  • Make sure it’s within 7 days of receiving parcel
  • Lens vial still not opened
  • Exchange fee RM3 will be charged for each pair
  • Postage fee must be borne by customer


If cust received wrong/defect lens:
  • Postage fee must be borne by customer for resend purpose

If you want to refund (due to no stock only):
  • Processing fee RM3 will be charged for each pair & deducted from your refund total amount
  • Refund will be credited to your bank account within 1 - 2 weeks

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